So when my computer decided to kick the bucket I went ahead a bought a new motherboard for my two computers my uncle sent me. I bought the motherboard at a store called "Hytech Exchange." I learned rather quickly that, as a store, Hytech Exchange blows.
They sold me a motherboard that had a tear in the antistatic bag and then refused to refund my money because they had a no return policy for any electronics. Despite the fact that the product was potentially fucked up because it was opened before I paid for it. Even worse than that, THEY were the ones who opened it. Even worse? It was opened in order to put a sticker on it that said "Hytech Exchange Warranty Void If Removed." What warranty? After reading their lengthy Policies on the back they apparently offer a one year warranty for those who have their motherboards installed by the staff at Hytech Exchange. So why the FUCK DID THEY OPEN IT TO PUT A STICKER ON FOR A WARRANTY I DIDN'T FUCKING BUY?! Of course despite all of this I attempted to install and run the MB. Guess what? It didn't work. Despite the fact that I connected next to nothing to the board except the bare minimum to make it run, it wouldn't output any bios tests to the screen. I tried putting in another processor. No good. So when I finally decided to take it back, I was told that I had done a very "unprofessional" job because of how loose my heatsink was attached to my processor they claimed that it was enough to destroy the whole board. This is, of course, bullshit. They told me that without thermal putty the whole thing fried in a matter of seconds, which I know not to be true. Besides that, they also refused to discuss anything besides having themselves re-install the board. This of course, would also not help my problem, because all they would do is replace it with another board and charge me for it. So what am I left to do? I'm going to cancel the payment (tell the bank not to pay) and force them to take their shit board elsewhere. I would also recommend not ever going to Hytech Exchange because their technically inept. Anyway, that's my rant. Still working only on my "teeny screamer" because the board I bought is bunk. Hope I have better news tommorow...
See? It's crap holes like those losers who screw things up.
Posted by: Arta at May 28, 2005 08:09 PMThats why I buy stuff from newegg.... they are *extremely* professional on basically everything. I bought an encluse there, it worked for 3 months. I contacted them and they sent me a brand new one, with 2 day shipping. :-D
I wonder how Hytech Exchange is still on the market... I bought very few things from them, never had a problem before... but I noticed that many things are overpriced and that the service sucks.
Better luck next time, Kit!